Terms and conditions
Last updated: 28 June 2026
1. Scope
These terms apply to all quotations, assignments and agreements between Patrick De Swert (hereinafter “ScaleOps”) and the client, unless otherwise agreed in writing.
2. Services
ScaleOps provides services in the field of AI automation, workflow automation and the optimisation of business processes. The specific content of an assignment is set out in a quotation or an agreement.
3. Quotations and prices
- Quotations are without obligation and valid for 30 days, unless stated otherwise.
- Prices are in euros and exclusive of VAT, unless indicated otherwise.
- Our services may consist of a one-off audit, an implementation project and/or a recurring maintenance subscription.
4. Payment
Invoices are payable within 14 days of the invoice date. In the event of late payment, interest and fixed-sum compensation may be charged by operation of law and without notice of default, in accordance with the law.
5. Performance
ScaleOps undertakes an obligation of means, not an obligation of result, unless expressly agreed otherwise. The client provides all necessary information and access in good time. Timescales are indicative.
6. Third-party services
Our solutions make use of third-party platforms (such as Make, Google, Cal, OpenAI, Meta). ScaleOps is not responsible for outages, price changes or policy changes on the part of these third parties. Any subscription costs of those platforms are borne by the client, unless agreed otherwise.
7. Liability
The liability of ScaleOps is limited to the amount of the assignment concerned. ScaleOps is not liable for indirect damage, loss of profit or consequential damage.
8. Intellectual property
Unless otherwise agreed, ScaleOps retains the rights to the methods used and the systems delivered. The client obtains a right of use for the duration of the collaboration.
9. Termination
Recurring subscriptions (for example maintenance) may be terminated by either party with a notice period of 1 month, taking effect at the end of a current period.
10. Governing law
All agreements are governed by Belgian law. Disputes fall within the jurisdiction of the courts of the judicial district of Antwerp, Hasselt division.
This is a translation provided for convenience. In case of any discrepancy, the Dutch version prevails.