ScaleOpsAutomation in Limburg, Belgium
Business automation for SMEs in Limburg, built in Beringen.
ScaleOps builds the systems that take the repetitive work out of your business: following up enquiries, sending quotes, booking appointments and answering customer questions. For installers, construction companies, estate agents, hospitality and service businesses in Limburg, Belgium, and beyond.
What business automation means for an SME in Limburg
Automation is not a robot and not another app to buy. It is the work that comes back every week, and letting it happen by itself. An enquiry that arrives while you are on a site in Genk gets an answer and a next step within a minute. A quote you sent gets followed up after three days. A customer asking on WhatsApp at night whether you can come tomorrow gets an immediate reply in your tone. We build that, and we connect to the tools you already use: your mailbox, calendar, invoicing and web shop.
AI automation, without the hype
We use AI where it actually does something: reading an email and recognising a job request versus advertising, understanding a customer question and preparing the right answer, sorting an enquiry as urgent or not. What AI cannot do, we do not promise. We say so up front, because a promise that does not hold costs more than it earns.
What we build
Automated lead follow-up
Every enquiry gets an answer and a next step within a minute, even when you are on site.
WhatsApp automation
Customer questions on WhatsApp get answered, sorted and followed up.
CRM automation
Customers, conversations and quotes in one place, without typing things twice.
AI chatbots and agents
An assistant that talks to your customers in your tone and collects the right details.
Make.com specialist
Connections between your mailbox, calendar, CRM, web shop and invoicing that keep running reliably.
Business process automation
Quotes, invoices, planning and follow-up that run by themselves.
Where we work
ScaleOps is based in Beringen and works across Limburg: Hasselt, Genk, Beringen, Lommel, Sint-Truiden, Tongeren, Maasmechelen, Bilzen, Houthalen-Helchteren and everywhere in between. Flemish Brabant and Antwerp are never far. Most of the work happens remotely; for the first meeting and the delivery we come to you, because a system has to fit how you work, not the other way around.
How it works
A short conversation
Twenty minutes about what gets left behind in your business. No sales pitch, just the question where enquiries get lost.
A proposal made for you
What we build, what it costs and when it runs. You get to see your own environment, with test data in it, before you sign anything.
Building in steps
Quickest win first. Every step is switched on separately, and the next one only starts once you have checked the previous.
One fixed amount per month
Maintenance, monitoring, support and WhatsApp. No price per user, no commission per enquiry, and no surprises afterwards.
We run on it ourselves
Founder Patrick De Swert ran businesses in hospitality and retail for thirty years, and today a team of four stands behind ScaleOps. The systems ScaleOps builds run in our own company and our own brand Erebelle first, and then at clients. An installer in Limburg today gets every missed call as a task in his portal, with a text message to the caller and a name next to the number. That is not a demo, that is what runs.
Frequently asked questions
What does automation cost at ScaleOps?
Small businesses start with a plan from 29 euros per month, everything included. For a custom system you get a proposal after one call: what we build, when it runs and one fixed monthly amount afterwards. If you cannot free up the build in one go, we spread it.
Do you work outside Limburg?
Yes. Most of the work happens remotely, so we work across Flanders and Belgium. For the first meeting and the delivery we come to you.
Do I have to switch to other software?
No. We connect to what you already use: your mailbox, calendar, CRM, WhatsApp, web shop and invoicing. Your systems start working together instead of side by side.
How fast does something run?
The first parts usually run within a few weeks. We start with what saves time tomorrow and build on from there.
Is the system mine?
Yes. You buy it, you do not rent it. What is delivered stays yours, even if the collaboration ever ends. You always get your data in a usable file.
Which businesses is this for?
Businesses that get many enquiries and lose time following up by hand: installers, construction and renovation, estate agents, hospitality and caterers, web shops and service providers. From one to thirty people.
Tell us where things get stuck in your business.
In twenty minutes you will know whether automation is right for your business, and what should come first. No obligation.