An enquiry left sitting for three days is no longer an enquiry.
Someone fills in your form or sends an email. You are on site, in a meeting, or simply working. Three days later you reply — and they are already with someone else. I build the system that answers within the minute, follows up on its own and puts the appointment in your calendar.
Patrick De Swert, Beringen.
I have run it myself. That is why I know what it costs.
I am Patrick. I worked as a chef for 30 years and until July 2026 was co-owner of a hospitality business in Beringen. I know the evenings when you are still clearing enquiries after work, and the feeling that you have forgotten someone but cannot say who.
Not a consultant with a report. I build the system, I run it in my own businesses first, and only then do I put it into yours.
What following up by hand costs you per year.
Not in “time”. In euros you do not invoice.
Six hours a week typing emails, following up, chasing by phone and putting things in a sheet. Work that earns nothing but still has to be done.
And that is before the enquiries that simply sit there. Those do not cost you time — they cost you the job.
until every enquiry has an answer. At night too.
You get those six hours a week back. What you do with them is up to you — more customers, or home earlier.
One chain. From first message to appointment.
Not separate tools sitting side by side. Six links that hang together, with nothing able to fall between them.
The enquiry comes in
Through your website form, your inbox or a missed call. Everything lands in the same place — no scribbled notes, no emails disappearing down the list.
Straight into your CRM or overview
Name, contact details, what they are asking and where they came from. Written away automatically, de-duplicated if they have been in touch before. Nothing to retype.
The customer gets an answer within the minute
A confirmation in your tone: we have your question, this is what we do with it, this is when you will hear something. Not a standard email that smells of a robot — a message the way you would have typed it.
Follow-up on day 3 and day 7
Anyone who does not respond gets an automatic reminder. Short, personal, with a link to pick a time there and then. Do they respond? Then the follow-up stops by itself.
The appointment books itself
The customer picks a time that suits, and your calendar automatically blocks what is taken. Confirmation and reminder go out on their own. No back and forth about three possible slots.
One overview of where everything stands
Who came in, who replied, who has an appointment, who dropped off and why. See where you stand at a glance, without keeping a sheet.
No Enquiry Lost — set up in a single project.
Not a menu you have to work your own way through. This is the whole chain, put in place and tested in one go.
No Enquiry Lost
All six links, connected to your existing inbox, calendar and CRM. Set up, tested and explained.
Paid back in two months.
Six hours a week of follow-up costs you € 1,080 a month. The system costs € 1,950 one-off. Do the sums: after two months you are square, and after that you keep those six hours every week.
ScaleOps itself — this runs here every day.
Not someone else's client story. This system finds and follows up my own clients. That is why I know what it does and where it goes wrong.
Day 3 and day 7 run by themselves
Every working day, without a break
Figures from the day-to-day running of ScaleOps, Beringen. What it delivers for you depends on your volume — we work that out together.
30-day guarantee
If after 30 days it does not work as agreed, I rebuild it or you get your money back. No argument. I would rather sell you nothing than something that does not run.