ScaleOps for Restaurants · Buy, don't rent

Three separate systems.
One business that runs.

Your till, your bookings and your takeaway know nothing about each other. So a no-show never reaches you, nobody asks for a review, and a guest leaves without you ever being able to contact them again. I tie it together. Built by someone who has stood in the kitchen.

Book a free intro call What is your business missing out on?
Patrick De Swert in the kitchen

Patrick in the kitchen at Urban Foods, Beringen.

Who builds this

30 years in the kitchen. Now I build the systems.

I am Patrick. I worked as a chef for 30 years and until July 2026 was co-owner of Urban Foods in Beringen. I know the feeling: service over, kitchen cleaned down, and then still answering booking emails at eleven at night. Retyping orders. Ringing someone back who booked somewhere else long ago.

I started building to solve that for my own business. It worked. Now I set it up in other places — not a consultant with a report, someone who has run it himself.

Run the numbers

Your software bill is not your biggest cost.

A till, a booking system and an ordering page together cost a few hundred euros a month. What you lose because they do not work together costs more.

What leaks away

Example: a brasserie, average ticket € 45. Put your own figures in and the amounts change — the direction does not.

3 no-shows a week, at € 45− € 7.020
Booking emails, phone calls, retyping orders200 hours
Guests whose email address you do not havebeyond counting
Gone per year, on no-shows alone
€ 7.020

Plus four hours a week on work that should happen by itself. And the guests who do not come back — those are counted nowhere, because you do not even know who they are.

✕

Your booking system knows who is coming. Your till knows what they spent. Your mailing list knows nothing.

With ScaleOps
2 fewer

fewer no-shows a week, and your maintenance is paid for.

✓Confirmation and reminder go out by themselves. Anyone not coming cancels in time.
✓One review request after the visit. Automatic, and only once.
✓Anyone who has not been for three months gets a reason to come back.
✓Your till, bookings and takeaway finally talk to each other.

Two fewer no-shows a week is € 4,680 a year. Your maintenance costs € 3,000. Everything above that you keep.

We do not replace your till — that is legally required and certified. Nor your ordering system or your marketplace; those do their job. We make sure everything around them works together and that your guests come back.

Core

Everything your business needs online.

Under your own control, with a back end so simple you never have to ring. Changing prices, marking a dish sold out, swapping a photo — you do that yourself in two clicks.

✓Professional website in your style
✓Simple, uncluttered back end
✓Product and menu management
✓Contact form
✓Google Maps and opening hours
✓SEO basics — findable in Google
✓Hosting
✓Daily backups
✓Security
✓Updates
Add-ons

Every block works on its own.

Start with the core and build out when you are ready.

01

Online ordering system

Collection and delivery, online payment, coupons, upselling and automatic notifications straight to the kitchen. No commission per order — ever.

02

Booking system

Online booking with automatic confirmations and reminders. Fewer no-shows, fewer phone calls during service.

03

Automated emails

Booking confirmation, order confirmation, review request, birthday email, promotions and newsletter. Set up once, then it runs.

04

Chat box on your site

Opening hours, allergens, menu, bookings, deliveries and frequently asked questions — answered day and night, without you picking up the phone.

05 · Unique in the market

Foodtruck Event Planner

Clients build their own event — date, package, number of guests — see the price live and book straight away with a deposit. No quotes to draw up, no phone calls, no back and forth.

See the Event Planner
One package

The Full House — set up all at once.

Not a menu you have to work your own way through. This is what a hospitality business needs to run online, put in place in one go.

The Full House

Website, online ordering, table booking, automated emails and reviews. Set up, tested and explained.

€ 2.950
one-off · € 3,300 if bought separately
+ € 250 / month maintenance
first month included
✓Website in your style, with menu and opening hours
✓Back end so simple you never have to ring
✓Online ordering — collection and delivery, with time slots
✓Orders print automatically as a ticket on the kitchen printer
✓Online booking with confirmation and reminder
✓Automated emails: confirmation, follow-up, promotions
✓Review request after every visit, automatically
✓Online payment, coupons and upselling
✓Google Maps, SEO basics, hosting and backups
✓2 hours of training for you and your crew
Ready in
15 working days
Commission
0%
Book a free intro call
✓

30-day guarantee

If after 30 days it does not work as agreed, I rebuild it or you get your money back. No argument. I would rather sell you nothing than something that does not run.

Also possible

These come later, when your business is ready for them — not something you have to decide on now.

WhatsApp Business Digital loyalty card Gift vouchers Review management Staff rota Kitchen display Dashboard with your numbers
The case

Urban Foods — where it was built and tested.

Not someone else's client story. This system has been running since 2026 in the business I co-owned — which is why I know what it does.

How it was
✕Orders by phone and Facebook message, retyped by hand
✕Half an hour of calculating in Excel for every event enquiry
✕The phone ringing during the busiest service
How it is now
✓Online ordering with time slots — the ticket prints itself on the kitchen printer
✓Event Planner: clients book their own food truck, with a deposit
✓Confirmations, reminders and review requests fully automatic
Time per event enquiry
0 min previously 30 min
Retyping orders
Zero

Order → kitchen ticket, with no step in between

Commission paid away
€ 0

Own platform, own customers

Figures from the day-to-day running of Urban Foods, Beringen. What it delivers for your business depends on your volume — we work that out together.

Why this way

Three things separate software will not give you.

Owner, not tenant

You buy the system. It sits on your own domain, with your name on it. If you stop working with me, it stays put and keeps running.

Everything talks to everything

A booking, an order and a till receipt belong to the same guest. One record, one mailing list. Nobody sells you that off the shelf — it has to be built.

By hospitality, for hospitality

Built by someone who stood in the kitchen for 30 years. You do not have to explain what a ticket is, or why Friday night runs differently.

Twenty minutes. No sales talk.

We look together at what is being left on the table in your business and what it would be worth. If it does not fit, I will just say so.

Book a free intro call

Or email directly at hello@scaleops.be

ScaleOps is based in Beringen and works across Belgium and the Netherlands.Automation in Limburg →